Privacy policy

 

Toobaa operates this website and store to provide you with a thoughtful shopping experience. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use and share your personal information when you visit our site, make a purchase or communicate with us.

By using our Services, you agree to this Privacy Policy.

Information We Collect

We collect personal information that helps us run our business and serve you better, including:

  • Contact details: name, address, phone number, email

  • Order and payment details: purchases, billing and shipping information

  • Account information: login details and preferences

  • Communications: messages or enquiries you send us

  • Device and usage data: IP address, browser type, and how you use our website

How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us

  • Automatically through cookies and similar technologies

  • From Shopify and trusted service providers

How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries

  • Manage your account and provide customer support

  • Communicate with you about your orders or enquiries

  • Send marketing emails or promotions which you can opt out

  • Improve our website, services and security

  • Meet legal and regulatory requirements

Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, analytics, email, customer support)

  • Marketing partners, where applicable

  • Authorities or legal parties, if required by law

  • Business partners, in the event of a merger or restructuring

We do not sell your personal information.

Shopify’s Role

Our store is hosted on Shopify. Shopify processes personal information to support and improve the platform and may process data outside Singapore.

For more details, please refer to Shopify’s Consumer Privacy Policy.

Cookies and Tracking

We use cookies to improve site functionality, analyse traffic and personalise your experience. You can manage cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of 13.

Data Security and Retention

We take reasonable steps to protect your personal information, but no system is completely secure.

We retain your information only as long as needed to provide our services or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Unsubscribe from marketing communications

To exercise your rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: comms@toobaa.sg


Last Updated: 17th January, 2026